5 interactive modules · 18 min · knowledge checks + final assessment
Preview the course →Free interactive preview — no purchase requiredAbout this product
Tier 2 training for all employees, especially IT-adjacent, operations, and support roles. Five modules covering: recognizing when something's wrong (trust the feeling); the exact first-5-minute playbook (observe, isolate, don't investigate, report); common incident scenarios (ransomware, phishing, data access); what NOT to do (common mistakes that hurt response); and what happens after you report ({{team}}'s timeline and what they'll ask of you). Emphasizes that you're often the early-warning system — early reporting stops incidents; late reporting manages disasters. 10-question final assessment with score interpretation.
What's included
- 5 modules (~18 min total) as HTML5
- 10-question final assessment with score interpretation
- Knowledge checks throughout
- First-5-minutes decision tree
- Common incident scenarios and recognition patterns
- Playbook checklists for what to do (and what not to do)
- Customizable for your {{team}} contact info
- SCORM export — coming soon
Who it's for
- All employees
- IT-adjacent roles (ops, support, infrastructure)
- Help desk and escalation teams
- Anyone who might be first to notice an incident
Available formats
Responsive, self-contained course — works on any device. Includes knowledge checks and a scored final assessment.
SCORM 1.2 & 2004 package for your LMS (Workday, Cornerstone, Docebo, Litmos, and more) — tracks completion and assessment scores.
Licensing
Single-organization license. Unlimited employees within one company. Edit copy and add your brand.
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